Roberts Machine Products has earned certification under the new ISO 9001:2015 quality management standard – a reflection of the company’s dedication to delivering customers quality machined parts, on time, every time.
The 9001:2015 standard is replacing the 9001:2008 standard under which Roberts was previously certified. The new, upgraded quality standard addresses supply chain management more effectively. And 9001:2015 takes into account changes in business practices as well as increased customer expectations.
“ISO 9001:2015 is a robust quality system that leads to correct, on-time machining, every time,” says Bob Hughes, President/CEO of Roberts Machine Products. “Roberts Machine Products’ certification to this standard assures our customers that we deliver dependable, reliable quality each time, every time.”
Roberts achieved certification under the new standard following a finding-free audit by the Eagle Certification Group. Eagle is an independent quality auditor, accredited by the ANSI-ASQ National Accreditation Board.
“The new certification a big step for us, but our talented, experienced workforce made the transition relatively easy,” Hughes said.
“Our new certification will contribute to our ability to better serve our existing customers and to gain the confidence of new customers – as more businesses now choose to work exclusively with 9001:2015 certified suppliers,” Hughes said.
He added that the updated quality management system allows Roberts’ team to respond nimbly to customers’ orders for new and existing products with repeatable quality and reduced lead times – from quote to production. The system also has a built-in process for continual quality review and improvement.
Roberts serves several industries, including infrastructure, trucks/transportation, heavy equipment, material handling, and lawn and garden.